Agents connect with customers as well as with internal team seamlessly via a third-party softphone by creating an extension and assigning it to an agent.
Click here to learn about how to register third–party apps using Agent Extension.
To register third-party applications using agent extension, click on Services, and then Agent Extension.
Check the video below to know how to register third-party applications using Agent Extension:
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article