Reporting and Dashboard (13)

What metrics can I track under dashboard?

Created by Karan Chhabra, Modified on Wed, 25 May, 2022 at 1:38 PM by Karan Chhabra
Which services can I view from dashboard?

Created by Karan Chhabra, Modified on Wed, 25 May, 2022 at 1:41 PM by Karan Chhabra
How to view the Number-Wise report?

Created by Karan Chhabra, Modified on Wed, 25 May, 2022 at 1:41 PM by Karan Chhabra
How to read Agent Performance Report?

Created by Karan Chhabra, Modified on Wed, 25 May, 2022 at 1:42 PM by Karan Chhabra
How to view SIP Utilization Report?

Created by Karan Chhabra, Modified on Wed, 25 May, 2022 at 2:14 PM by Karan Chhabra
How to view the Department Performance Report?

Created by Karan Chhabra, Modified on Wed, 25 May, 2022 at 1:45 PM by Karan Chhabra
How to view the Department Wallboard Report?

Created by Karan Chhabra, Modified on Wed, 25 May, 2022 at 2:26 PM by Karan Chhabra
How to add custom reports?

Created by Karan Chhabra, Modified on Wed, 25 May, 2022 at 2:10 PM by Karan Chhabra
How to view Agent Activity Logs?

Created by Karan Chhabra, Modified on Wed, 25 May, 2022 at 2:11 PM by Karan Chhabra
How to view Dialer Real-time report?

Created by Karan Chhabra, Modified on Wed, 25 May, 2022 at 1:54 PM by Karan Chhabra